Last Updated: August 28, 2026
This Refund Policy applies to paid LinkoPDF subscriptions and digital-template purchases. LinkoPDF is operated by Luis E. Jiménez from the Dominican Republic. Payments are processed by Lemon Squeezy, which acts as the merchant of record and issues customer receipts.
1. Try the Service Before Purchasing
LinkoPDF offers free functionality so you can test the editor and confirm that the Service fits your workflow before buying a subscription or digital template. You are responsible for reviewing plan features, prices, billing frequency, and compatibility before completing checkout.
2. Subscription Billing and Cancellation
Subscriptions are billed in advance for the billing period shown at checkout and renew automatically until canceled. You may cancel future renewals at any time through the subscription-management link provided by Lemon Squeezy or by contacting us. After cancellation, paid access normally remains available through the end of the current billing period. Cancellation does not automatically refund charges already paid.
3. Subscription Refunds
Subscription payments and renewals are generally final and non-refundable, except where required by applicable law. We may approve a full or partial refund when there is a duplicate or incorrect charge, or when a verified technical failure in LinkoPDF prevented meaningful use of the paid Service and we could not resolve it within a reasonable time.
Refunds are not normally provided for change of mind, failure to use the Service, unused time in a billing period, failure to cancel before renewal, dissatisfaction with a generated design after the Service functioned as described, or incompatibility that could reasonably have been identified using the free functionality.
4. Digital Template Purchases
Digital templates provide immediate access to downloadable or account-based digital content. Template purchases are final once the template has been accessed, copied to an account, or downloaded, except where the file is materially defective, the wrong product was delivered, the charge was duplicated, or applicable law requires a refund.
5. How to Request a Review
Email ingl.jimenez28@gmail.com from the address associated with your LinkoPDF purchase. Include your name, order number, purchase date, the item or plan purchased, and a clear description of the issue. Contacting us as soon as possible, preferably within 7 calendar days of the charge, helps us investigate billing and technical records. This request period does not limit any non-waivable rights provided by law.
6. Approved Refunds
Approved refunds are returned to the original payment method through Lemon Squeezy. Bank and payment-network processing times vary; after a refund is issued, it may take up to 10 days to appear on your statement. Any refunded access, subscription period, or digital-template license may be revoked.
7. Chargebacks and Billing Errors
If you do not recognize a charge or believe a billing error occurred, contact us before opening a payment dispute so we can investigate promptly. Nothing in this policy prevents you from exercising rights available through your card issuer, payment provider, or applicable consumer-protection law.
8. Contact
For cancellation, billing, or refund questions, contact Luis E. Jiménez, LinkoPDF, Dominican Republic, at ingl.jimenez28@gmail.com.